Description

Provide technical support and system troubleshooting for employees in Delhi.

This role is on-site.

Responsibilities

• Resolve IT support requests and answer employee questions regarding computer systems.
• Diagnose system problems by gathering and analyzing technical data.
• Modify configurations, settings, and permissions to resolve hardware and software issues.
• Manage onboarding tasks including generating sign-ins for new hires.
• Install, update, and maintain software and hardware drivers.

Required Skills

• Minimum 2 years of experience in IT support or help desk roles.
• Proven ability to troubleshoot computer systems and hardware.
• Experience with software installation and driver updates.
• Proficiency in managing and updating support tickets.
• Ability to manage user permissions and system configurations.
• Any Graduate degree.

Key Skills

Education

ANY GRADUATE