Description

Key Skills: IT Infrastructure, Technical Support, Troubleshooting, System Administration, Network Management, Endpoint Management, Problem Solving, Client Support

Roles & Responsibilities:

• Provide high-quality L2 support across modern IT environments and infrastructure systems
• Analyze, troubleshoot, and resolve complex technical issues in enterprise technology environments
• Work closely with clients to deliver seamless and professional service experiences
• Support and manage modern endpoint environments including desktops, laptops and mobile devices
• Contribute to continuous improvement of support processes and automation initiatives

Key Skills

Education

Any Graduate