Description

You will provide L2 support for modern IT infrastructure and enterprise technology environments. You will analyze and resolve complex technical issues while ensuring seamless service delivery to clients.

Responsibilities

• Provide high-quality L2 support across infrastructure systems.
• Diagnose and troubleshoot complex technical issues in enterprise environments.
• Manage and support endpoint environments including desktops, laptops, and mobile devices.
• Collaborate with clients to deliver professional service experiences.
• Drive continuous improvement of support processes and automation initiatives.

Required Skills

• IT Infrastructure management and maintenance.
• Technical support and troubleshooting expertise.
• System Administration experience.
• Network Management capabilities.
• Endpoint Management skills.
• Strong problem-solving abilities.
• 5+ years of relevant experience.

Key Skills

Education

Any Graduate