Description

You will lead the establishment and operation of IT functions.

Responsibilities

• Support the DTI ramp-up plan in collaboration with the DTI IT Head and stakeholders.
• Establish program governance frameworks and maintain performance visibility dashboards.
• Oversee daily IT operations, monitoring KPIs, SLAs, and ensuring timely project delivery with financial oversight.
• Lead the setup of GCC operations from scratch, ensuring scalable structures.
• Build, mentor, and lead high-performing IT teams while managing vendor relationships and service agreements.

Required Skills

• Proven experience setting up and scaling Global Capability Centers (GCC) from inception.
• Strong project and program management expertise in large-scale IT environments.
• Experience managing operational KPIs, SLAs, and financial governance.
• Exposure to cloud technologies and modern IT infrastructure environments.
• Demonstrated leadership in IT Applications and Product Engineering delivery.
• Strong stakeholder management and executive communication skills.
• Experience handling vendor management and contract governance.
• Ability to drive organizational change and operational transformation initiatives.

Key Skills

Education

Any Graduate