Description

You will manage daily technical operations and monitor system health to ensure stability and SLA compliance.

Responsibilities

• Monitor servers, operating systems, applications, and processes to assist with remediation steps.
• Review software patches and scan or audit findings to determine applicability and assist with remediation.
• Research anomalies in production processes and assist with incident management and support requests.
• Work with support teams to define root causes and replicate technical issues.
• Prepare system reports and perform actions based on business and operational needs.

Required Skills

• 5+ years of experience in IT operations or technical support roles.
• Experience monitoring server environments and operating systems.
• Ability to follow standardized procedures and established technical practices.
• Competency in incident management and troubleshooting production anomalies.
• Strong coordination skills to manage your own workload and work within a team.
• Effective communication skills for exchanging technical information and ideas.
• Any Graduate degree or equivalent vocational training and certifications.

Key Skills

Education

Any Graduate