Description

You will manage daily technical operations and system stability within established procedures.

This role is remote.

Responsibilities

• Monitor servers, operating systems, applications, and processes to assist with remediation.
• Review software patches and audit findings to determine applicability and drive remediation activities.
• Investigate production anomalies and work with support teams to define root causes and replicate issues.
• Execute incident management tasks and support requests to meet contractual Service Level Agreements.
• Prepare system reports and perform actions based on operational needs to ensure environment stability.

Required Skills

• 5+ years of experience in operational or technical support roles.
• Experience monitoring server environments and operating systems.
• Competency in incident management and root cause analysis.
• Analytical skills for researching production anomalies and system processes.
• Ability to follow standardized procedures and technical workflows.
• Strong analytical capabilities.

Preferred Skills

• Any Graduate degree or equivalent vocational training, certifications, or licenses.

Key Skills

Education

Any Graduate