IT Operations & Security Lead

You will lead IT operations while managing security posture and infrastructure health.

Responsibilities

• Oversee IT infrastructure and helpdesk service delivery.
• Act as the primary escalation point for leadership during incidents.
• Implement baseline security controls on all end-user devices.
• Manage endpoint protection, DLP, patching, and asset compliance.
• Drive IT compliance initiatives, audits, and security metrics, aligning policies with ISO 27001, SOC2, and CIS/NIST frameworks.

Required Skills

• 5+ years of experience in IT Operations or Global IT Support.
• Strong hands-on experience with Active Directory, Google Workspace, and MS Teams.
• Expertise in IT asset management, endpoint security, and compliance reporting.
• Knowledge of Windows, Linux, and macOS environments.
• Experience supporting audits and managing compliance requirements.
• Familiarity with ISO 27001, SOC2, and CIS frameworks.

Preferred Skills

• Familiarity with ITIL or IT service frameworks.