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IT Operations Support Senior Associate

Akkodis

 

Wayne, MI, USA

Posted On: 8 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: IT Operations Analyst
Tenure: No Preference/Any
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Description

You manage and maintain IT infrastructure including servers, networks, storage, and virtualization platforms. This role is on-site.

Responsibilities

  • Configure and support networking equipment such as routers, switches, firewalls, and VPNs to ensure secure connectivity.
  • Monitor system performance, troubleshoot issues, and resolve escalations to maintain uptime.
  • Implement security measures, backup processes, and disaster recovery plans for business continuity.
  • Support end users by setting up systems, installing software, and documenting resolutions.

Required Skills

  • 3–5 years of experience in IT operations, infrastructure support, or system administration.
  • Strong hands-on experience managing servers, networks, and enterprise infrastructure components.
  • Proven expertise in troubleshooting complex technical issues in a corporate environment.
  • Ability to support end-user systems and maintain operational documentation.
  • Familiarity with disaster recovery planning and data protection protocols.

Education

Any Graduate

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