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IT Operations Support Specialist

Akkodis

 

Dearborn, MI, USA

Posted On: 15+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Support Specialist
Tenure: No Preference/Any
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Description

Provide technical support and troubleshooting for Power Platform solutions, ensuring stability for end users and developers.

This role is on-site.

Responsibilities

  • Resolve incidents and service requests for Power Apps, Power Automate, and Copilot Studio.
  • Guide developers in building and maintaining low-code/no-code applications.
  • Monitor platform performance to identify optimization opportunities.
  • Collaborate with IT and security teams to enforce governance and compliance standards.
  • Improve support processes, documentation, and user adoption initiatives.

Required Skills

  • 3–5 years of experience in IT support or engineering.
  • Hands-on experience supporting Power Apps, Power Automate, and Microsoft 365 services.
  • Strong troubleshooting skills for platform-related issues.
  • Understanding of platform governance, security, and compliance.
  • Ability to support end users and developers in a low-code environment.

Education

Any Graduate

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