Description

You will coordinate the planning, execution, and monitoring of IT projects through technical documentation and cross-functional collaboration.

Responsibilities

• Collaborate with leadership, engineers, and testers to define project plans, timelines, and requirements.
• Write user stories, technical documentation, operating procedures, and system/data flow diagrams.
• Facilitate meetings, standups, and requirements gathering sessions while managing action items and meeting notes.
• Identify project risks, conduct assessment sessions, and establish mitigation plans.
• Perform QA on applications and reports, and manage the inbound request queue.

Required Skills

• 0-2 years of IT working experience.
• Experience with requirements gathering and process engineering.
• Ability to write technical documentation and user stories.
• Competency in conducting quantitative analysis and creating ad-hoc queries using SQL.
• Strong organizational skills with high attention to detail for tracking issues and action plans.
• Excellent verbal, written, and presentation skills for communicating with all levels of leadership.
• Ability to perform QA on applications, processes, and reports.
• Willingness to learn Jira, Confluence, and other development tools.
• Proven ability to manage customer relationships and maintain confidentiality.

Preferred Skills

• Bachelor’s degree in IT.

Key Skills

Education

ANY GRADUATE