Description

Key Responsibilities

Manage enterprise mobile technology projects from planning through completion.

Assess device inventories and determine replacement and deployment requirements.

Develop and maintain project schedules, deployment plans, milestones, and timelines.

Coordinate device procurement, receipt, inventory, staging, configuration, and deployment.

Ensure devices are properly documented, asset-tagged, and recorded in appropriate systems.

Coordinate with MDM, Service Desk, Asset Management, Procurement, vendors, and business stakeholders.

Track inventory, deployment progress, user participation, returns, deliverables, and outstanding activities.

Monitor project risks, issues, dependencies, and potential delays and develop mitigation strategies.

Maintain project trackers, documentation, reports, and status updates.

Communicate project status, risks, issues, and required actions to stakeholders and leadership.

Coordinate with vendors and internal teams to resolve shipment, inventory, device, and deployment issues.

Support the transition of completed projects into standard operational processes.

Identify opportunities to improve device deployment, inventory management, and project-management processes.

Required Qualifications

4–6 years of experience in Project Management, preferably within enterprise technology environments.

Hands-on experience with Mobile Device Management (MDM).

Experience with ServiceNow.

Experience managing enterprise-level technology projects from initiation through completion.

Strong experience developing project schedules, deployment plans, milestones, timelines, and status reports.

Experience coordinating cross-functional IT teams, vendors, and business stakeholders.

Experience managing device inventory, staging, configuration, deployment, replacement, returns, and disposition.

Strong knowledge of project risk, issue, dependency, and deliverable management.

Excellent communication, organization, problem-solving, and stakeholder-management skills.

Ability to manage multiple priorities and deliver projects within established timelines.

Preferred Qualifications

Experience managing iPhone/iPad refresh or replacement initiatives.

Experience supporting large-scale mobile device deployments.

Familiarity with device enrollment, configuration, compliance, and mobile-device lifecycle processes.

Experience working with ServiceNow asset management, requests, tasks, incidents, or reporting.

Experience coordinating device vendors, carriers, shipments, and deployment logistics.

Advanced Microsoft Excel skills, including data reconciliation, lookups, and pivot tables

Key Skills

Education

Bachelor's degree