Description

You manage daily identity and access administration, ensuring secure user lifecycle processes and compliance with IAM standards.

This role is on-site.

Responsibilities

• Process user account creation, modification, deletion, and password resets across Sailpoint IIQ and Okta platforms.
• Manage Leave of Absence and Return to Work requests, ensuring timely access removal for terminated employees.
• Resolve escalated security and access issues for the Service Desk and proactively escalate complex concerns.
• Recommend and implement improvements to simplify and automate security administration workflows.
• Collate statistical data for operational and risk metrics reporting while ensuring compliance with IAM directives.

Required Skills

• 3+ years of hands-on IT security administration or identity and access management experience.
• Proficiency with Sailpoint IIQ and Okta identity platforms.
• Strong knowledge of Active Directory, LDAP, and UNIX environments.
• Experience with RSA AM and VPN/Remote Access solutions.
• ITIL certification (required).
• Proficiency in Microsoft Excel for reporting and data analysis.
• Bachelor's degree in a relevant field.

Preferred Skills

• Excellent customer service and communication skills for working with internal stakeholders.

Key Skills

Education

Bachelor's degree