Description

You manage global operational services for IAM applications and infrastructure. You support identity infrastructure, triage problems, and restore service availability. You identify root causes for security incidents and coordinate permanent fixes.

This role is on-site.

Responsibilities

• Support IAM infrastructure including Single Sign On, CDSN, Federated Identity, and PKI tools.
• Manage identity and access lifecycle using SailPoint and Splunk.
• Engage in problem triage and service restoration to maintain system availability.
• Identify root causes for security incidents and coordinate permanent fix resolutions.

Required Skills

• 8+ years of production support experience.
• Deep expertise in Ping Directory, PKI, and Splunk.
• Hands-on experience with IAM, SailPoint, and Strong Authentication.
• Strong understanding of CDSN and TCP/IP networking.
• Proficiency with Linux environments.
• Working knowledge of the ITIL framework.
• Bachelor’s Degree.

Preferred Skills

• CISSP or equivalent Information Security domain certification.

Key Skills

Education

Bachelor’s Degree