Description

You will provide technical support and troubleshooting for users in a global environment.

This role is on-site.

Responsibilities

• Troubleshoot and resolve various IT problems via phone and email.
• Support users across different time zones.
• Operate within a global technical environment.
• Work flexible shifts to cover different time zones.

Required Skills

• 1+ years of experience in IT support.
• General IT troubleshooting skills.
• ITIL Certification.
• Fluency in English with a British or US accent.
• Proficiency in Hindi.

Preferred Skills

• Experience supporting users in global environments.

Key Skills

Education

Any graduate