Description

You will provide technical support as an IT Service Desk Engineer based in the Chennai office.

Responsibilities

• Manage incoming service desk requests and technical inquiries.
• Resolve user issues following established support protocols.
• Maintain clear communication with users regarding ticket status and resolutions.
• Work on-site in Chennai.

Required Skills

• 3+ years of experience in IT Service Desk roles.
• B2 level proficiency in English.
• B2 level or higher proficiency in German.
• Degree in any discipline (Any Graduate).

Preferred Skills

• Experience with ITIL frameworks.

Key Skills

Education

Any Graduate