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Ampstek LLC Logo
IT Service Technician

Ampstek LLC

 

Marseille, France

Posted On: 4 days ago
Experience: 3+ years
Availability: Hybrid
Openings: 1
Category: IT service Technician
Tenure: No Preference/Any
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Description

You will manage IT service operations, systems, and network administration to ensure stable desktop and application performance.

This role is on-site.

Responsibilities

  • Troubleshoot desktop hardware, applications, and connectivity issues.
  • Manage incident and service requests using BMC Remedy.
  • Administer Windows Server environments, including DHCP and DNS services.
  • Maintain Windows Domain environments and Active Directory objects.
  • Support security tools including VPN, drive encryption, and antivirus software.

Required Skills

  • 3+ years of experience in IT Service Operations or Systems and Network Administration.
  • Proficiency with BMC Remedy Tool.
  • Hands-on experience with Windows Servers, DHCP, and DNS.
  • Strong knowledge of Active Directory and Windows Domain environments.
  • Experience managing Incident Request and Service Request workflows.
  • Competency with SCCM, EPO, and drive encryption tools.
  • Technical knowledge of VPN, antivirus tools, and email/internet security.
  • Diploma or degree in Computer Science, Electronics Engineering, Information Systems, or equivalent.

Preferred Skills

  • Microsoft certifications.
  • Cisco certifications.

Education

Any Graduate

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