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IT Specialist - Senior

Panha Solutions

 

Albany, NY, USA

Posted On: 8 days ago
Experience: 6+ years
Availability: Hybrid
Openings: 1
Category: IT Specialist
Tenure: No Preference/Any
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Description

Manage enterprise mobile devices, conference room technology, and end-user support systems.

Responsibilities

  • Administer enterprise mobile device management (MDM) solutions for Apple (iOS) devices.
  • Maintain asset inventory and document hardware and software lifecycles.
  • Support conference room equipment and facilitate teleconferencing tools.
  • Write technical help guides, how-to documentation, and train end users on new technologies.
  • Provide end-user support for enterprise systems.

Required Skills

  • 6+ years of experience supporting Apple (iOS) mobile devices.
  • 6+ years of experience with enterprise mobile device management solutions.
  • 6+ years of experience writing technical help guides and how-to documentation.
  • 6+ years of experience with asset inventory management.
  • 6+ years of experience supporting conference room equipment and teleconferencing tools.
  • 6+ years of experience training and guiding end users.
  • Proficiency with VMware, Cisco, and Microsoft Windows.
  • Hands-on experience with WebEx, MS Teams, and Office 365.

Preferred Skills

  • Bachelor's Degree or equivalent graduate level education.

Education

Any Graduate

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