Description

You provide Tier 2 application and database support for a healthcare enterprise.

This role is remote.

Responsibilities

• Resolve incidents escalated from Tier 1 support and end users.
• Monitor applications and databases to ensure system health and integrity.
• Proactively identify and resolve issues related to applications and hardware.
• Develop and maintain technical documentation for the Tier 2 support team.
• Provide technical direction and guidance to other Tech Support Analysts.

Required Skills

• 5+ years of experience as a Database Administrator.
• 5+ years of experience working in Linux environments.
• 3+ years of scripting experience using Python and BASH.
• Hands-on experience with Cache/IRIS Database.
• Experience supporting athenaIDX (Centricity Business).
• Strong background in application and system support.
• Experience working in large-scale enterprise environments.
• Understanding of healthcare application requirements and implications.

Key Skills

Education

Any Graduate