Description

You will manage service delivery and align IT operations with broader business objectives in Lansing, MI.

Responsibilities

• Develop and execute IT strategies that directly support business goals.
• Apply Agile methodologies to streamline service delivery processes.
• Integrate marketing and business strategy into IT service planning.
• Optimize service delivery frameworks to meet specific organizational requirements.

Required Skills

• 5+ years of experience in IT strategy or service delivery.
• ITIL Foundations certification is required.
• Proficiency in Agile methodologies.
• Experience with Business Strategy.
• Experience with Marketing strategy integration.
• Bachelor's degree or equivalent graduate-level education.

Preferred Skills

• ITIL V4 certification.

Key Skills

Education

ANY GRADUATE