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IT Support - Business Intelligence and Systems Internship

UNDP

 

Copenhagen, Denmark

Posted On: 3 days ago
Experience: Not specified years
Availability: Onsite
Openings: 1
Category: Business System Analyst
Tenure: Full-time Only
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Description

You will support online collaboration tools, automate business processes, and develop applications using Microsoft Office 365, Oracle Cloud ERP, Salesforce, and ServiceNow. You will translate user requirements into user stories, enhance application interfaces based on UI/UX best practices, and conduct user acceptance testing. You will also analyze data for project tracking using Excel and Power BI, and research alternative internal communication tools.

This role is on-site.

Responsibilities

  • Support online collaboration tools and automate business processes using Microsoft Office 365, Oracle Cloud ERP, Salesforce, and ServiceNow.
  • Develop applications using PowerApps and Flow to replace manual processes with cloud-based functions for mobile data entry, approvals, and reporting.
  • Collect, consolidate, and analyze data for project tracking and visualization using Excel and Power BI.
  • Enhance application user interfaces based on UI/UX best practices and conduct user acceptance testing.
  • Translate user requirements into user stories and support the development of quality software following international coding standards.

Required Skills

  • Academic background in Computer Science, Software Engineering, or Digital and IT.
  • Experience or academic knowledge of Microsoft Office 365 suite.
  • Familiarity with Power Platform (PowerApps, Power Automate/Flow).
  • Ability to perform data analysis and visualization using Excel and Power BI.
  • Understanding of business process automation principles.
  • Knowledge of UI/UX best practices for application design.
  • Exposure to software development lifecycles and coding standards.

Education

Not specified

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