Description

Provide desktop and local infrastructure support for employees across Małopolskie and remote locations.

Responsibilities

• Resolve IT Helpdesk requests within agreed SLAs for remote and local users.
• Manage end-to-end IT procurement, coordinating with suppliers, procurement, and finance teams.
• Own onboarding and offboarding processes, including equipment provisioning for remote workers.
• Maintain equipment inventory from evaluation and purchasing through to depreciation.
• Reduce service requests by improving user training and documentation.

Required Skills

• 3+ years of hands-on experience in IT Support or Administration.
• Experience supporting multi-OS environments: macOS, Windows, and Linux.
• Proficiency with Active Directory, Azure, and GSuite environments.
• Experience managing endpoint installations, upgrades, and troubleshooting.
• Hands-on experience with Jira, Slack, Meraki, Intune, and Jamf.
• Strong diagnostic and problem-solving skills.
• Experience supporting audio conference room technologies.
• Ability to work with auditors to ensure procurement procedure compliance.

Preferred Skills

• Experience working with auditors to ensure procurement procedure compliance.

Key Skills

Education

ANY GRADUATE