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Accord Innovations Logo
IT Support Engineer
Posted On: 2 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: IT Support Engineer
Tenure: No Preference/Any
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Description

Manage local IT infrastructure and provide technical troubleshooting for hardware and software issues.

This role is on-site.

Responsibilities

  • Troubleshoot and resolve hardware and software technical issues.
  • Investigate IT problems to provide actionable solutions and recommendations.
  • Manage G Suite admin consoles and Active Directory user accounts.
  • Configure and maintain FortiGate firewalls and network logs according to company policy.
  • Administer LDAP and file sharing on NAS storage systems.

Required Skills

  • 5+ years of experience in IT support.
  • Proficiency in networking and firewall configuration.
  • Experience with LDAP and NAS storage management.
  • Hands-on troubleshooting skills for hardware and software.
  • Ability to manage Active Directory and G Suite administration.
  • Bachelor's degree in Computer Science, Engineering, or a related technology field.
  • Good command of English.

Preferred Skills

  • Previous experience working within a tech company.
  • Prior experience in IT administrative responsibilities.

Education

Bachelor's degree

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