Description

What's the Job?

  • Provide support for PC, network, and server hardware and software applications, including Lotus Notes, MS Outlook, MS Office, Virtual Desktop, and Cisco Network Hardware.
  • Assist with troubleshooting, product evaluation, deployment, and use of various end-user devices and applications.
  • Participate in testing and evaluation of new desktop packages and implement prototypes.
  • Support mobile device setup, deployment, and troubleshooting.
  • Monitor on-site IS systems, including backups, UPS, and server/network equipment, and provide remote support as needed.

What's Needed?

  • Associates or Technical school degree preferred.
  • 1-2 years of experience providing IS support.
  • Working knowledge of Lotus Notes and LanDesk technologies.
  • Ability to multi-task, troubleshoot, and adapt to a changing environment.
  • Outstanding customer service skills and the ability to work independently

Key Skills
Education

Any Graduate

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