Description

What's the Job?

• Provide support for PC, network, and server hardware and software applications, including Lotus Notes, MS Outlook, MS Office, Virtual Desktop, and Cisco Network Hardware.
• Assist with troubleshooting, product evaluation, deployment, and use of various end-user devices and applications.
• Participate in testing and evaluation of new desktop packages and implement prototypes.
• Support mobile device setup, deployment, and troubleshooting.
• Monitor on-site IS systems, including backups, UPS, and server/network equipment, and provide remote support as needed.

What's Needed?

• Associates or Technical school degree preferred.
• 1-2 years of experience providing IS support.
• Working knowledge of Lotus Notes and LanDesk technologies.
• Ability to multi-task, troubleshoot, and adapt to a changing environment.
• Outstanding customer service skills and the ability to work independently

Key Skills

Education

Any Graduate