Description

You provide dedicated on-site IT support for executive leadership and VIP users in a corporate environment.

This role is on-site.

Responsibilities

• Provide deskside and service desk support for executives, board members, and VIP stakeholders.
• Troubleshoot and resolve hardware, software, and network issues on Windows and Mac OS platforms.
• Manage and support Microsoft 365, Teams, Zoom, and mobile iOS environments.
• Maintain professional communication and handle sensitive information with discretion.

Required Skills

• 6+ years of experience in IT Support, Service Desk, or Deskside Support within enterprise environments.
• 3+ years of direct experience supporting executives or VIP users.
• Bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience.
• Expertise in Windows, Microsoft 365, Teams, Zoom, and iOS platforms.
• Strong knowledge of networking fundamentals and network troubleshooting.
• Experience supporting AV systems, laptops, and enterprise tools.
• Proven ability to manage multiple priorities and work under pressure.

Key Skills

Education

Bachelor's degree