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IT Support Specialist / System Analyst

Avance Consulting

 

Wrocław, Poland

Posted On: 15+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 2
Category: IT Support Specialist
Tenure: Contract - Corp-to-Corp
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Description

You will provide technical support and system analysis for a global Parts Pricing application and its integrated legacy systems.

This role is on-site.

Responsibilities

  • Provide technical support and maintenance for the Parts Pricing application and related systems.
  • Analyze business requirements and translate them into technical specifications.
  • Troubleshoot and resolve issues for business users and stakeholders.
  • Collaborate with developers and the Run-Time Team to design and implement system improvements.
  • Maintain system documentation, including user guides and technical manuals.

Required Skills

  • At least 3 years of professional experience in technical support and system analysis.
  • Proficiency in SQL and database management.
  • Strong experience in data analysis and data migration.
  • Knowledge of ITIL fundamentals.
  • Experience with system integration and software development lifecycle (SDLC) methodologies.
  • Strong analytical skills.
  • Excellent communication skills in English.

Education

Any Graduate

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