Description

Lead technical support operations in an active trading environment, engineering and sustaining end-user systems and applications.

This role is on-site.

Responsibilities

• Engineer, deploy, and maintain desktop solutions and management tools throughout their lifecycles.
• Mentor technology professionals and collaborate on solutions built on Microsoft technologies.
• Manage technical projects, ensuring milestones and target completion dates are met.
• Install, configure, and test operating systems and hardware to ensure performance optimization.
• Provide on-call support during nights and weekends to maintain system stability.

Required Skills

• 6+ years of progressive enterprise infrastructure experience supporting end-user systems.
• 2+ years of experience engineering and implementing end-user systems in an enterprise environment.
• Administration-level knowledge of Microsoft Operating Systems, Microsoft Azure Active Directory, and Office 365.
• Strong proficiency in PowerShell for system management.
• Experience with Python, Visual Basic, and VBScript.
• Knowledge of VOIP and SIP video conferencing technologies.
• Fundamental understanding of IP networking, routing, and system security.
• Familiarity with MDM/MAM solutions and JIRA.
• Experience with CentOS and Microsoft Operating Systems.

Preferred Skills

• MCP, MCSE, or CCNA certifications.

Key Skills

Education

Bachelor's degree