Description

You will provide end-user support and manage IT infrastructure for clients in the Mobile Metro Area.

Responsibilities

• Diagnose and resolve IT infrastructure, software, and hardware issues.
• Manage end-point management tasks including patching and imaging.
• Administer identity and access management protocols.
• Maintain networking, virtualization, and cloud environments.
• Perform hardware maintenance and software installations/updates.

Required Skills

• 3+ years of experience as a PC/Help Desk Technician or in a similar technical support role.
• Foundational knowledge of TCP/IP, DHCP, and DNS.
• CompTIA A+ or CompTIA Network+ certification.
• Experience with Microsoft certifications.
• Ability to work independently and collaboratively.
• Valid driver's license with willingness to travel to client locations.
• Strong analytical and logical problem-solving skills.

Preferred Skills

• Depth in Azure administration, including VNets, NSGs, VPNs, and Azure Backup.
• Experience with Identity Access Management (Entra ID, MFA, RBAC, and Conditional Access).
• Background working in an MSP setting or supporting healthcare systems.

Key Skills

Education

Any Gradute