Description

You will maintain essential IT operations and provide technical support for end-user systems, including systems design, documentation, and administration.

This role is on-site.

Responsibilities

• Install, configure, and support workstation software, hardware, printers, and phones.
• Execute systems and network design, documentation, implementation, testing, and administration.
• Implement applications and software upgrades while troubleshooting performance issues.
• Analyze staff needs to identify vulnerabilities and improve efficiency and accuracy.
• Train employees on software and hardware usage and provide ongoing technical support.

Required Skills

• 3+ years troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, and encryption.
• 3+ years troubleshooting computer peripheral devices (printers, scanners, monitors, keyboards, mice).
• 3+ years troubleshooting end-user computing devices, including desktops, laptops, and Surface Pros.
• 3+ years working within an Active Directory domain environment.
• Proficiency in software installation and troubleshooting.
• Familiarity with networking concepts and troubleshooting network issues via the command line.

Preferred Skills

• Any Graduate education.

Key Skills

Education

Any Gradute