Description

You will manage IT systems, assets, and infrastructure to maintain essential business operations in Milledgeville, GA.

This role is on-site.

Responsibilities

• Install, configure, and support workstation hardware, software, printers, and phones.
• Execute network design, documentation, implementation, and administration.
• Implement application upgrades and troubleshoot performance issues.
• Train employees on software and hardware usage.
• Analyze staff needs to identify vulnerabilities and improve operational efficiency.

Required Skills

• 3+ years of experience troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, and encryption.
• 3+ years of experience supporting end-user computing devices including desktops, laptops, and Surface Pros.
• 3+ years of experience working within an Active Directory domain environment.
• Proven ability to troubleshoot peripheral devices such as printers, scanners, MDF, monitors, and keyboards.
• Networking knowledge including the ability to troubleshoot issues via the command line.
• Proficiency in software installation and general troubleshooting.
• Experience managing operating systems, security tools, servers, and email systems.

Preferred Skills

• 5+ years of total experience in IT support roles.

Key Skills

Education

Any Graduate