Description

You will provide first-level IT support to users, reporting to the IT Manager.

Responsibilities

• Provide first-level IT support to end-users.
• Analyze user requests and propose solutions within set timeframes.
• Install, configure, and maintain IT equipment, software, and security systems.
• Create, deactivate, or modify user accounts.
• Escalate major issues to second-level support.

Required Skills

• Solid knowledge of Windows operating systems.
• Working knowledge of Active Directory, Azure, and Entra ID.
• Understanding of Networking concepts.
• Familiarity with Office 365 administration.
• Ability to perform minor repairs on IT equipment.
• Intermediate English (spoken and written).
• Ability to lift up to 23 kg.

Key Skills

Education

Any Graduate