Description

Key Skills: ServiceNow HAM Pro, IT Asset Management (ITAM), IT Asset Lifecycle Management, Hardware Asset Management, Software Asset Management, Asset Compliance, Vendor Management, Procurement, Inventory Management, IT Audits, Reporting & Analytics

Roles & Responsibilities:

• Develop and implement IT asset tracking processes in ServiceNow.
• Maintain accurate inventory records for hardware and software assets.
• Monitor and manage the complete lifecycle of IT assets.
• Ensure compliance with IT asset management policies and standards.
• Coordinate with vendors for procurement, renewals, and contract management.
• Conduct asset audits and resolve inventory discrepancies.
• Generate reports on asset utilization, compliance, costs, and performance.
• Support asset receiving, shipping, deployment, and disposal activities.
• Maintain local and remote inventory levels.
• Collaborate with IT teams for asset planning, budgeting, and forecasting.
• Ensure data security and privacy throughout the asset lifecycle.
• Provide support for IT asset-related issues and customer inquiries.

Experience Required:

• 9-13 years of experience in IT Asset Management (ITAM).
• Hands-on experience with ServiceNow ITAM and Hardware Asset Management (HAM).
• ServiceNow HAM Pro Certification is mandatory or strong experience performing global ITAM operations lead responsibilities.
• Experience managing hardware and software asset lifecycles.
• Strong knowledge of asset compliance, audits, inventory management, and reporting.
• Experience with vendor management, procurement, and contract administration.
• Ability to analyze asset data and provide actionable insights.
• Strong stakeholder management and customer service skills.

Education: Any Graduation

Key Skills

Education

Any Graduate