Description

Own the end-to-end IT asset lifecycle within ServiceNow, ensuring accurate inventory, compliance, and cost optimization across hardware and software assets.

This role is on-site.

Responsibilities

• Develop and implement IT asset tracking processes in ServiceNow.
• Maintain accurate hardware and software inventory records, including receiving, deployment, and disposal.
• Conduct regular asset audits to resolve discrepancies and ensure policy compliance.
• Coordinate with vendors for procurement, renewals, and contract management.
• Generate reports on asset utilization, costs, and performance to support budgeting and forecasting.

Required Skills

• 9-13 years of experience in IT Asset Management (ITAM).
• Hands-on expertise with ServiceNow ITAM and Hardware Asset Management (HAM).
• ServiceNow HAM Pro Certification or equivalent experience in global ITAM operations.
• Strong knowledge of asset compliance, IT audits, and inventory management.
• Experience with vendor management, procurement, and contract administration.
• Ability to analyze asset data and provide actionable insights.
• Strong stakeholder management and customer service skills.

Preferred Skills

• Experience with software asset management (SAM) and license optimization.
• Familiarity with data security and privacy protocols throughout the asset lifecycle.

Key Skills

Education

Any Graduate