Description

You will provide hands-on desktop and infrastructure support at a customer site.

Responsibilities

• Provide hands and feet support for servers, network, and backup devices.
• Rack and cable appliances, switches, routers, firewalls, and servers.
• Manage desktop device incidents, including hardware, software, and connectivity issues, through to resolution.
• Maintain an accurate inventory of data center assets and manage supply requests.
• Assist Network, Unix, Storage, and Security teams with troubleshooting and installations.
• Execute hard and soft break-fix services for laptops and desktops.

Required Skills

• 3+ years of experience in ITSD and Desktop support at a customer site.
• Experience with Windows 7, 8, and 10 operating systems.
• Hands-on experience with Apple products, including iMac and MacBook Pro.
• Practical knowledge of Network and Unix environments.
• Experience with device labeling, cabling, and validation.
• Ability to manage hardware lifecycle, including receiving and shipping devices.
• Any graduate degree.

Key Skills

Education

ANY GRADUATE