Description

Act as a Subject Matter Expert for ServiceNow and BMC Automated Test Frameworks within an Agile environment.

Responsibilities

• Develop high-quality automation code for Change and Incident Management modules.
• Translate technical and functional design requirements into actionable test artifacts.
• Create and manage automation scripts while maintaining a deep understanding of underlying workflows.
• Troubleshoot issues and provide consultative technical guidance to stakeholders.

Required Skills

• 5+ years of experience in automation testing.
• Expertise in ServiceNow or BMC Automated Test Framework (ATF).
• Hands-on experience with Change and Incident Management modules.
• Strong understanding of ITSM and ITIL concepts.
• Proficiency with JIRA and the bug life cycle process.
• Practical experience working within Agile methodologies.
• Strong troubleshooting and technical communication skills.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate