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Ztek Consulting Inc Logo
ITSM Lead

Ztek Consulting Inc

 

McLean, VA, USA

Posted On: 12 days ago
Experience: 12+ years
Availability: Hybrid
Openings: 1
Category: ITSM Lead
Tenure: Full-time Only
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Description

Lead IT infrastructure and service management while ensuring strict compliance with internal controls and industry standards.

This role is on-site.

Responsibilities

  • Direct IT infrastructure and service management activities to maintain regulatory compliance.
  • Perform IT audit testing and control validation to identify adherence gaps and suggest improvements.
  • Develop detailed audit reports documenting findings, conclusions, and identified issues.
  • Conduct data analysis using existing controls to support audit objectives and governance frameworks.
  • Collaborate with cross-functional teams to establish repeatable processes across all departments.

Required Skills

  • 12+ years of experience in IT service management (ITSM) and IT risk management.
  • Proven background in IT service management and IT risk management auditing.
  • Direct experience performing IT audit testing and control validation.
  • Ability to design and implement new controls based on industry standards.
  • Experience in data analysis for audit and control purposes.
  • Expertise in developing comprehensive audit documentation and reporting.
  • Background in governance frameworks and data control assessment.

Key Skills
Education

Any Gradute

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