Description

You will manage the lifecycle and support of Manufacturing Excellence Products within a manufacturing environment.

Responsibilities

• Lead troubleshooting efforts across multiple technology domains, products, and business areas to restore service.
• Facilitate 2nd and 3rd line support and manage vendor partnerships and non-technical team relationships.
• Drive service optimization and identify value-add improvement opportunities for site-level manufacturing products.
• Manage platform deployments, expansions, and the decommissioning of systems at end-of-lifecycle.
• Ensure application compliance and maintain secure infrastructure to support business continuity.

Required Skills

• 5+ years of experience in application management, operations, and support.
• Proven experience with Incident, Problem, and Change Management processes.
• Proficiency in SQL Server or Oracle, including the ability to develop SQL queries.
• Working knowledge of MS Windows operating systems and MS SQL Server databases.
• Experience supporting manufacturing shop floor systems and understanding manufacturing principles.
• Strong understanding of the Systems Development Life Cycle (SDLC) and system architectures.
• Ability to triage technical problems quickly and make independent decisions to resolve operational issues.
• Strong analytical, modeling, and problem-solving skills.
• Ability to work independently with minimal supervision to meet objectives.

Key Skills

Education

Any Graduate