Description

Develop and unit test VXML-based applications for banking contact center environments, managing integration via NDF Framework and Nuance Application Studio.

This role is on-site.

Responsibilities

• Develop VXML-based applications for contact center domains.
• Perform unit testing and support software design requirements.
• Implement multi-tier architectures using Java and web services.
• Manage application integration using NDF Framework and Nuance Application Studio.

Required Skills

• 5+ years of software development experience.
• Core Java (JDK 1.6, generics, annotations), J2EE, JSP, and Servlets.
• Proficiency in VXML, CCXML, ASR, and TTS.
• Experience with Web services and Spring 3.0.
• Hands-on experience with NDF Framework and Nuance Application Studio.
• Technical knowledge of Genesys IVR.
• Working knowledge of Oracle and SQL Server.
• Experience with Maven, Subversion (SVN), Jenkins, Jira, and HP Quality Center.

Preferred Skills

• Experience with Agile-driven development.
• Knowledge of banking systems and applications.

Key Skills

Education

Any Graduate