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IVR Application Developer (Genesys IVR)

Experis

 

Plano, TX, USA

Posted On: 4 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: IVR Application Developer
Tenure: No Preference/Any
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Description

Develop and unit test VXML-based applications for banking contact center environments, managing integration via NDF Framework and Nuance Application Studio.

This role is on-site.

Responsibilities

  • Develop VXML-based applications for contact center domains.
  • Perform unit testing and support software design requirements.
  • Implement multi-tier architectures using Java and web services.
  • Manage application integration using NDF Framework and Nuance Application Studio.

Required Skills

  • 5+ years of software development experience.
  • Core Java (JDK 1.6, generics, annotations), J2EE, JSP, and Servlets.
  • Proficiency in VXML, CCXML, ASR, and TTS.
  • Experience with Web services and Spring 3.0.
  • Hands-on experience with NDF Framework and Nuance Application Studio.
  • Technical knowledge of Genesys IVR.
  • Working knowledge of Oracle and SQL Server.
  • Experience with Maven, Subversion (SVN), Jenkins, Jira, and HP Quality Center.

Preferred Skills

  • Experience with Agile-driven development.
  • Knowledge of banking systems and applications.

Education

Any Graduate

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