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IVR Software Developer (Java/Spring Boot, Genesys, VoiceXML)

Iconma

 

Cleveland, OH, USA

Posted On: 30+ days ago
Experience: 6+ years
Availability: Hybrid
Openings: 1
Category: IVR Developer
Tenure: No Preference/Any
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Description

Requirements:
Top Skill(s):

  • Java/J2EE – strong expertise in backend development.
  • Spring MVC & Spring Boot, Micro Services
  • REST & SOAP Web Services

Core Development Skills:

  • Java/J2EE – strong expertise in backend development.
  • Microservices
  • Struts Framework – understanding and experience maintaining legacy systems.
  • Spring MVC & Spring Boot – for building scalable microservices and APIs.
  • REST & SOAP Web Services – API creation and consumption.
  • JSON/XML data handling.
  • Front End : JavaServer Page for VoiceXML (JSV) and Java server page.

IVR/Telephony:

  • Understanding of IVR call flows, SIP
  • Experience with IVR platforms such as Genesys and cloud telephony (e.g., Twilio, Google Dialogflow).
  • Familiarity with speech recognition (ASR) and text-to-speech (TTS) engines

Database:

  • Strong SQL skills with Oracle and PostgreSQL.
  • Experience with stored procedures, indexing, and query optimization.

Build & Deployment:

  • CI/CD experience using Git, Maven, Jenkins, or similar tools.
  • Basic knowledge of Docker and cloud deployment (GCP).

Preferred Skills

  • Migration of IVR applications from monolithic Struts apps to Spring Boot microservices.
  • Knowledge of AI-driven conversational IVR solutions.
  • Years of Experience: 14.00 Years of Experience

Skills:

  • Category                                              Name                               Required      Importance        Experience
  • App Development & Maintenance     Voice XML                       Yes                  1                    6 + Years
  • DXDE_NEW                                     Springboot Microservices  Yes                  1                    6 + Years
  • EPS_NEW                                         Contact Center Domain     Yes                  1                    6 + Years
  • EPS_NEW                                         Oracle SQL                        Yes                  1                    6 + Years
  • Java                                                     J2EE                                  Yes                  1                     6 + Years
  • Java                                                    REST Web Services          Yes                  1                    6 + Years
  • Java                                                    Spring MVC                        Yes                 1                     6 + Years
  • Java                                                    Struts                                   Yes                 1                      6 + Years

Education

Any Graduate

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