Description

What's the Job?

• Design, develop, test, and support IVR applications in a modern Cloud environment.
• Collaborate with cross-functional teams to create solutions aligned with strategic business objectives.
• Ensure the delivery of high-quality code through rigorous testing and quality control practices.
• Lead and mentor developers within an agile team, fostering a culture of continuous improvement and teamwork.
• Troubleshoot, support, and enhance existing IVR applications to optimize performance and reliability.

What's Needed?

• Minimum of 5+ years of hands-on Java/Spring development experience with complex applications.
• Previous experience with Speech-enabled IVR development using Genesys or Nuance Framework.
• Proficiency with Java/JavaScript, Spring, Groovy, and VXML.
• Experience leading developers in an agile, fast-paced engineering environment.
• Strong commitment to engineering excellence, clean code, and scalable design

Key Skills

Education

Any Graduate