Description

Execute automation testing protocols and validate Interactive Voice Response systems to ensure quality and stability.

This role is on-site.

Responsibilities

• Execute automation testing protocols for IVR workflows.
• Validate system responses and call flow logic.
• Identify and document defects within the IVR environment.
• Ensure quality and stability of voice interaction systems.

Required Skills

• 8+ years of experience in testing roles.
• Deep expertise in IVR testing.
• Proven experience with automation testing.
• Bachelor's degree or equivalent graduate degree.

Key Skills

Education

Any Graduate