Description

You will provide technical support and code-level resolutions for investment portfolio analytics tools in a UNIX environment.

Responsibilities

• Diagnose and fix coding issues within defined SLAs.
• Extract diagnostic information from UNIX logs using shell scripting and navigation.
• Automate the resolution of repeat issues to improve support efficiency.
• Collaborate with engineering teams to drive resolution of complex client issues.
• Create technical documentation, runbooks, and code snippets for internal and external stakeholders.

Required Skills

• 5+ years of hands-on experience with Java and Python coding.
• 4+ years working in a UNIX environment.
• 3+ years in a dedicated support role.
• 3+ years of working knowledge in portfolio analytics and reporting, including attribution, risk, benchmarking, and performance analysis.
• Proficiency in debugging API calls and UI/API integration.
• Experience with version control, unit testing, and technical specification writing.
• Ability to communicate technical solutions to both technical and non-technical audiences.
• 8+ years of overall technology experience.

Preferred Skills

• Experience writing quality-of-life snippets and debug tooling for clients.

Key Skills

Education

Any Graduate