Description

Manage end-to-end incident and problem resolution for microservices-based Java applications.

Responsibilities

• Triage and troubleshoot production incidents, providing immediate resolutions or workarounds.
• Perform root cause analysis and collaborate with engineering teams to deploy fixes and hot patches.
• Execute deployments and manage batch schedulers and CI/CD pipelines.
• Manage communications with business and internal stakeholders during active incidents.
• Analyze incident data to identify system pain points and opportunities for automation.

Required Skills

• 4+ years of hands-on experience in Java application support operations.
• Strong competency in Java, J2EE, Spring Boot, and Spring MVC.
• Experience with AWS services including Lambda, CloudWatch, CloudTrail, EC2, S3, ECS, and EKS.
• Proficiency with Kubernetes, Docker containers, and microservices architecture.
• Hands-on experience with Jenkins, Spinnaker, and GitHub.
• Working knowledge of MySQL, MongoDB, and NoSQL databases.
• Understanding of ITIL and ITSM processes, specifically Incident, Problem, and Change Management.
• Experience using IDEs such as Eclipse, STS, or IntelliJ.

Preferred Skills

• Experience with DataDog, Prometheus, Grafana, or other APM and observability tools.
• Knowledge of Python and Terraform.

Key Skills

Education

Any Graduate