Description

You will provide production support for JDE applications, resolving issues within agreed SLAs.

Responsibilities

• Perform root cause analysis and implement permanent fixes.
• Document root causes and resolutions for the knowledge base and maintain SOPs.
• Manage on-call support for the application(s) and handle critical alert escalations.
• Analyze requirements to determine necessary coding from business and functional specifications.
• Develop and modify code for maintenance and bug fixes, and create unit test plans.

Required Skills

• 8+ years of professional development experience.
• Experience with JDE OMS and Integrations.
• Familiarity with JDE WorldSoft 7.3.
• Proficiency in SQL.
• Experience with iSeries as400 and IWS.
• Working knowledge of SDLC methodologies including Waterfall, Scrum, Iterative, and Agile.
• Ability to develop technical design documents including flowcharts and pseudo code.
• Experience managing defect tracking from code reviews and testing.

Key Skills

Education

Any Gradute