Description

You administer and configure Atlassian Jira and Confluence platforms, ensuring stability, security, and effective collaboration across teams.

Responsibilities

• Administer Jira Software, Jira Service Management, and Confluence environments, including upgrades and migrations.
• Configure workflows, issue types, screens, custom fields, permission schemes, and SLAs.
• Manage user, group, and role access, supporting SSO/LDAP integrations and SAML.
• Create and maintain dashboards, reports, filters, automation rules, and Confluence space governance.
• Troubleshoot access, permission, and performance issues while providing L2/L3 operational support.

Required Skills

• 3–5 years of hands-on Jira & Confluence administration experience (Cloud or Data Centre).
• Strong understanding of Jira workflows, schemes, permissions, and JQL.
• Proficiency in Jira Service Management and SLA configuration.
• Experience with Confluence space administration, templates, and content governance.
• Knowledge of Agile (Scrum/Kanban) and ITIL processes.
• Experience managing Atlassian Marketplace apps, including configuration and upgrades.
• Familiarity with SSO, LDAP, SAML, and REST APIs.
• Ability to manage backups, restores, and enterprise-scale environments.

Preferred Skills

• Atlassian certifications (ACP series).
• Experience coordinating with vendors and Atlassian support.

Key Skills

Education

Any Graduate