Description

You administer and support Jira Software, Jira Service Management, and Confluence, ensuring platform stability and user efficiency.

This role is on-site.

Responsibilities

• Configure and maintain projects, workflows, issue types, screens, custom fields, schemes, and permissions.
• Manage user access, groups, roles, and security configurations across Atlassian tools.
• Design and implement workflow automation to improve operational efficiency.
• Integrate Jira with enterprise applications including Azure DevOps, ServiceNow, AD/SSO, and Microsoft Teams.
• Troubleshoot platform issues, manage upgrades, and coordinate with Atlassian support.

Required Skills

• 5+ years of experience administering Jira Software, Jira Service Management, and Confluence.
• Hands-on experience with Azure DevOps and ServiceNow integrations.
• Proficiency in AD/SSO configuration and Microsoft Teams integration.
• Strong understanding of Agile methodologies and sprint management.
• Experience with platform upgrades, patch management, and backup/recovery.
• Bachelor's degree in a relevant field.

Preferred Skills

• Experience developing and maintaining dashboards, reports, and KPIs for stakeholders.
• Ability to define governance standards and create technical documentation.

Key Skills

Education

Bachelor's degree