Description

You will act as the Subject Matter Expert for Jira administration and enterprise applications while supporting core IT operations.

This role is hybrid.

Responsibilities

• Manage and administer Jira, SharePoint, and OneDrive to ensure secure and scalable service delivery.
• Serve as the technical SME for enterprise application management and IT operations.
• Apply ITSM practices to maintain reliable IT service infrastructure.
• Own the administration of SaaS platforms and support core operational requirements.

Required Skills

• 5+ years of experience in IT administration or enterprise application management.
• Expertise in Jira administration.
• Hands-on experience managing SharePoint.
• Hands-on experience managing OneDrive.
• Deep understanding of ITSM practices.
• Experience acting as a Subject Matter Expert (SME) for technical platforms.
• Degree in any field.

Preferred Skills

• Experience with SaaS platform administration beyond Jira.
• Knowledge of enterprise security policies for cloud storage.

Key Skills

Education

Any Graduate