Description

Configure and customize Jira Service Management to automate workflows, forms, queues, and ticket processes for manufacturing and quality management.

This role is on-site.

Responsibilities

• Design and implement Atlassian solutions to support manufacturing and quality management processes.
• Develop and maintain architecture artifacts, including business capability, process, integration, and data models.
• Manage data migrations between Atlassian environments while ensuring data integrity and minimal disruption.
• Automate processes using ScriptRunner and implement Atlassian plugins to extend product functionality.
• Document technical design decisions, system integrations, process diagrams, and future state considerations.

Required Skills

• 5+ years of experience in Jira Administration and troubleshooting.
• Proficiency in scripting for process and workflow automation.
• Experience developing and maintaining Data Models.
• Proven ability to manage data migrations and resolve issues within Atlassian applications.
• Experience working within the datacenter industry and understanding work order management processes.
• Ability to lead projects and collaborate with cross-functional engineering teams.
• Strong problem-solving skills to navigate evolving requirements and assess risks.

Preferred Skills

• Atlassian Professional certification.

Key Skills

Education

Any Gradute