Description

Role Overview: We are seeking a high-caliber Senior Jira Administrator to serve as the Subject Matter Expert (SME) for our Atlassian Enterprise Cloud Platform. This is a mission-critical role within a high-stakes financial services environment, focused on enabling efficient SDLC processes and sophisticated task tracking. We are looking for a "hands-on" expert who can not only manage the technical configuration but also articulate their decision-making process to stakeholders.

The Ideal Candidate: This group is highly personality-based. We need an effective communicator who can speak confidently to their past projects, answer direct technical questions without hesitation, and act as a strategic partner to both development and executive leadership.

Key Responsibilities:

Enterprise Administration: Full-cycle administration and configuration of Jira and Confluence across multiple global projects and teams.

Workflow Architecture: Design and implement custom workflows, fields, screens, and permission schemes to support complex business processes.

Governance & Security: Manage user access, roles, and security settings in strict accordance with financial industry compliance standards.

Metrics & Analytics: Define and maintain key delivery metrics and dashboards (Velocity, Throughput, WIP, Risk Posture) for operational and executive visibility.

DevSecOps Integration: Support the integration of Jira with CI/CD platforms, test automation frameworks, and governance processes (e.g., code scanning, change management).

Vendor & Roadmap Management: Review product backlogs, manage vendor relationships, and stay ahead of the Atlassian product roadmap to drive feature adoption.

Required Qualifications:

Education: Bachelor’s degree in Computer Science, IT, or a related field.

Certification: Atlassian Certified Professional (ACP) is REQUIRED.

Experience: 10+ years of hands-on Jira Administration experience in a complex enterprise environment.

Hybrid Proficiency: Proven experience managing both Atlassian Cloud Platform and Data Center environments.

Technical Depth: Expert-level knowledge of Jira Automation, ScriptRunner, and REST APIs.

Methodologies: Strong command of Agile, Scrum, and Kanban; additional certifications (CSM, CSPO, or SAFe) are highly desirable.

Scripting: Proficiency in Groovy, Python, or Bash is a significant plus

Key Skills

Education

Any Graduate