You will manage and configure the Atlassian Jira and Confluence software suite across both cloud and on-premise environments.
Responsibilities
Configure complex Jira and Jira Service Management projects, including workflows, field configurations, permission schemes, automation, and agile boards.
Gather business requirements to optimize the Jira/Confluence organizational framework and propose, test, and roll out necessary plugins.
Build custom reports and dashboards using EazyBI and JQL to provide visibility into initiative metrics and product roadmaps.
Implement and enforce Jira hygiene practices while using Confluence to document lifecycle processes from intake to support.
Collaborate with engineering and product managers to align project configurations and conduct training workshops on tool usage and best practices.
Required Skills
8+ years of overall professional experience.
5+ years of experience specifically administering Jira projects with advanced tool expertise.
Expert knowledge of Jira plugins and add-ons, specifically EazyBI and ScriptRunner.
Advanced proficiency in JQL for constructing custom dashboards, filters, and reports.
Deep understanding of Agile methodologies, including Scrum, Kanban, and Scrumban.
Proven ability to implement enterprise-level processes and present technical solutions to large teams.
Strong technical troubleshooting and process implementation skills.
Experience working with diverse teams across multiple time zones.
Preferred Skills
Knowledge of Jira Align.
Experience configuring plans with Advanced Roadmaps.